rs786com Privacy Policy

rs786com ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of all users who access and use the rs786com online casino and sports betting platform available at rs786com.org. This Privacy Policy has been drafted to provide complete transparency about how rs786com collects, processes, stores, shares, and ultimately deletes the personal data of its players — primarily Pakistani users located across Karachi, Lahore, Islamabad, Faisalabad, Multan, Peshawar, and beyond.

This Policy is issued in compliance with applicable data protection laws and the data protection obligations embedded in rs786com's gaming licence conditions. It should be read in conjunction with the rs786com Terms & Conditions, which govern your use of the platform as a whole.

We may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the services we offer. The version number and effective date displayed at the top of this page always reflect the current operative version. Continued use of the rs786com platform following publication of an updated Privacy Policy constitutes acceptance of the revised terms.

For the purposes of applicable data protection legislation, rs786com acts as the Data Controller in respect of the personal data of all registered players and platform visitors. As Data Controller, rs786com determines the purposes for which and the means by which personal data is processed.

Where rs786com engages third-party service providers to process personal data on its behalf — such as KYC verification providers, payment processors, or fraud prevention services — those providers act as Data Processors and are bound by contractual data processing agreements that restrict their use of your data to the specific purpose for which it was shared.

For all data-related enquiries, correction requests, deletion requests, or complaints, the rs786com Data Protection contact is available via the support channels described in Section 15 of this Policy.

rs786com collects personal data across several categories. The table below summarises the categories of personal data we collect and the primary reason each category is required:

rs786com does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond CNIC photo for identity verification), or medical records, except where voluntarily disclosed by a player in the context of a responsible gaming self-exclusion request.

rs786com collects personal data through the following channels and mechanisms:

• Direct submission: Data you provide directly when registering an account, completing KYC verification, making a deposit or withdrawal, submitting a support request, or opting in to a promotion.
• Automated technical collection: Data collected automatically when you access the platform, including IP address, device fingerprint, browser type, operating system, referring URLs, and session activity logs. This data is collected via server logs and first-party analytics tools.
• Payment processing: Limited transactional data received from payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Raast, USDT TRC20 gateway) confirming transaction status, reference numbers, and masked payment identifiers.
• KYC verification providers: Verified identity data returned by third-party KYC providers following CNIC document verification, liveness checks, or database cross-referencing.
• Fraud prevention services: Risk scores, device reputation signals, and behavioural anomaly flags generated by third-party fraud prevention tools used to protect the platform and its players.
• Cookies and similar technologies: Data collected via cookies, local storage, and session tracking mechanisms as described in Section 8 of this Policy.

rs786com processes personal data only where a valid legal basis exists under applicable data protection law. The following table sets out the primary purposes for which we process personal data and the corresponding legal basis in each case:

rs786com does not sell, rent, or otherwise commercially transfer your personal data to any third party. We share personal data only in the following limited circumstances, and only to the minimum extent necessary for the specific purpose:

• KYC & Identity Verification Providers: CNIC and identity documents are shared with regulated third-party KYC providers for the purpose of verifying your identity and age as required by our licensing obligations.
• Payment Processors: Transaction data is shared with the relevant payment processor (e.g., JazzCash, EasyPaisa, HBL, USDT gateway) solely to execute deposit and withdrawal requests. rs786com does not store full payment credentials.
• Fraud Prevention & Security Services: Device and behavioural data may be shared with third-party fraud prevention services to protect the platform and its players from fraudulent activity, multi-accounting, and collusion.
• Regulatory Authorities: rs786com may be required by law or by the conditions of its gaming licence to report certain player data, transaction records, or suspicious activity reports to relevant regulatory, law enforcement, or financial intelligence authorities.
• IT Infrastructure Providers: Personal data is processed on secure cloud servers hosted by reputable infrastructure providers. These providers act as Data Processors under binding data processing agreements and have no independent right to access or use your data.
• Professional Advisors: rs786com may share data with legal advisors, auditors, or compliance consultants where strictly necessary for the defence or pursuit of legal claims or regulatory audits.

In all cases where personal data is shared with a third party, rs786com ensures that appropriate contractual safeguards are in place to protect your data in accordance with applicable privacy standards.

7.1 Tokenised Processing. rs786com does not store full payment instrument credentials — including JazzCash wallet PINs, EasyPaisa account passwords, full bank account numbers, or USDT private keys — on its own servers. All payment transactions are processed via the respective payment provider's secure infrastructure using tokenised or reference-based transaction identifiers.

7.2 Transaction Records. rs786com retains records of deposit and withdrawal transactions — including amounts, timestamps, payment method types, and transaction reference numbers — for a minimum of five (5) years following account closure, as required by applicable AML and financial record-keeping regulations.

7.3 USDT TRC20 Transactions. For USDT TRC20 deposits and withdrawals, rs786com records the TRON blockchain wallet addresses involved in each transaction and the corresponding PKR equivalent value applied at the time of processing. These records are maintained for regulatory compliance purposes.

rs786com uses cookies and similar technologies (including local storage and session tokens) on the platform. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the platform to function correctly. These include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Used to remember your preferences such as language setting, last selected game category, and responsible gaming limit settings. These improve your experience but are not essential.
• Analytics Cookies: First-party analytics data is collected to understand how players navigate the platform, which features are most used, and where technical issues occur. This data is aggregated and anonymised wherever possible.
• Security & Fraud Prevention Cookies: Device fingerprinting and session integrity tokens used to detect suspicious login behaviour, multi-accounting attempts, and automated bot activity.

rs786com does not use third-party advertising cookies or share cookie data with advertising networks. You may manage your cookie preferences through your browser settings, though disabling strictly necessary cookies will impair your ability to log in and use the platform.

rs786com retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulatory obligations. The following retention periods apply as a general guide:

• Active account data: Retained for the duration of the account's active status plus a minimum of five (5) years following account closure.
• KYC and identity documents: Retained for a minimum of five (5) years following account closure or the last relevant transaction, as required by AML regulations.
• Financial transaction records: Retained for a minimum of five (5) years following the date of the transaction.
• Support communications: Retained for three (3) years following the resolution of the relevant support interaction or dispute.
• Technical logs (IP, device, session): Retained for twelve (12) months from the date of collection, except where a longer period is required for an active fraud or security investigation.
• Marketing consent records: Retained for the duration of the consent period plus two (2) years following withdrawal of consent.

At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with rs786com's data deletion procedures.

rs786com implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and rs786com's servers;
• Encryption at rest for sensitive personal data stored in rs786com's databases;
• Role-based access controls ensuring that rs786com staff can only access player data strictly necessary for their specific operational function;
• Regular security audits and penetration testing of the platform's infrastructure;
• Two-factor authentication (2FA) options for player accounts and mandatory 2FA for all rs786com administrative staff access;
• Automated anomaly detection systems monitoring for unusual login patterns, data access requests, and transaction behaviour;
• A formal data breach response procedure including player notification obligations where a breach is likely to result in a high risk to individuals' rights.

While rs786com takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is completely impenetrable. You are responsible for maintaining the security of your own login credentials and for notifying rs786com promptly if you suspect your account has been compromised.

Subject to applicable law and any overriding regulatory obligations, you have the following rights in respect of your personal data held by rs786com:

• Right of Access: You may request a copy of all personal data rs786com holds about you. We will respond to verified data access requests within thirty (30) days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For CNIC-related data corrections, updated documentary evidence will be required.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to rs786com's legal obligation to retain certain records (see Section 9).
• Right to Restrict Processing: In certain circumstances you may request that rs786com restrict the processing of your personal data, for example while the accuracy of data is being contested.
• Right to Data Portability: You may request that rs786com provide your personal data in a structured, commonly used, machine-readable format to enable you to transfer it to another service provider.
• Right to Object: You may object to rs786com processing your personal data on the basis of legitimate interests, including for direct marketing purposes. Marketing objections will be actioned immediately upon receipt.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact rs786com customer support via live chat or email as described in Section 15. We may request identity verification before processing any data rights request to ensure we do not disclose or delete data at the request of an unauthorised person.

rs786com is strictly an adults-only platform. Persons under the age of 21 are not permitted to register, access, or use the rs786com platform under any circumstances. rs786com does not knowingly collect, process, or store personal data of individuals under the age of 21.

If rs786com becomes aware that personal data has been collected from a person under 21 years of age, all such data will be immediately and permanently deleted and the associated account will be closed. Any deposits made by an underage account holder will be subject to the refund or forfeiture provisions set out in the rs786com Terms & Conditions.

Parents and guardians who have reason to believe that a minor in their household has accessed the rs786com platform should contact our support team immediately using the channels described in Section 15. rs786com takes underage access extremely seriously and will act on all such reports without delay.

rs786com's primary servers and data storage infrastructure are located within the data centres of its licensed operating jurisdiction. In some cases, the use of third-party KYC providers, fraud prevention services, or IT infrastructure providers may involve the transfer of personal data to servers located in other countries.

Where personal data is transferred internationally, rs786com ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable privacy law. These safeguards may include contractual data transfer clauses, binding corporate rules, or adequacy decisions applicable to the relevant destination jurisdiction.

rs786com does not transfer personal data of Pakistani players to jurisdictions that do not offer an adequate level of data protection without first putting in place appropriate contractual safeguards to compensate for the shortfall.

rs786com reserves the right to update, amend, or replace this Privacy Policy at any time. Changes may be made to reflect updates in our data practices, new services offered on the platform, changes in applicable law, or feedback from regulatory authorities.

Material changes to this Privacy Policy — meaning changes that significantly affect how we collect or use your personal data — will be communicated to registered players via a prominent notice displayed on the platform upon next login, or via the registered contact details where applicable. The version number and effective date at the top of this page will always reflect the current operative version.

Your continued use of the rs786com platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept any change to this Policy, you must cease using the platform and may request account closure in accordance with the rs786com Terms & Conditions.

For any queries, concerns, or requests relating to this Privacy Policy or the personal data rs786com holds about you — including data access requests, rectification requests, deletion requests, or complaints about our data practices — please contact the rs786com Data Protection team through the following channels:

• Live Chat: Available 24/7 directly within the rs786com platform after login. Fastest response channel — average first response under two minutes. Available in English and Urdu.
• Email: [email protected] — for formal data rights requests or detailed privacy complaints. Responses to formal requests within 30 days. Note: this address is for display only and is not a clickable link.

If you are not satisfied with rs786com's response to your privacy complaint, you may have the right to escalate the matter to the data protection supervisory authority or regulatory body applicable in the jurisdiction governing rs786com's licence. Details of the applicable supervisory authority are available from the rs786com support team upon request.